For product questions, order assistance, returns, cancellations, or warranty-related support, contact our customer service team.

Email: support@elevatedsmarthome.com
Phone: (904) 535-3736
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time

Business correspondence address:

Elevated Smart Home
7901 4th St N, Ste 300
Saint Petersburg, Florida 33702
United States

Elevated Smart Home is an online-only retailer. We do not operate a public showroom, walk-in retail location, or customer pickup location.

Do not send product returns to this address. Approved returns may need to be sent to a designated supplier, manufacturer, or fulfillment facility. Contact us for return authorization and the correct return destination.